Privacy Policy

By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website. The terms ‘you’, ‘your’ and ‘user’ refer to any individual and/or business accessing this website for any reason. References to ‘we’, ‘us’, ‘our’ are references to Aide Online.


Intellectual property rights

Aide Online is the owner or the licensee of all intellectual property rights in our website, and in the material published on it.  This is protected by copyright law. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others to material posted on our website. Aide Online and any other identified contributors must always be acknowledged as the authors of material on our website.

You must not use in whole or in part any materials on our website for purposes other than your private, personal use without obtaining permission to do so from Aide Online.

Reliance on information on our website is not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Website changes

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the materials on our website may be out of date at any given time, and we are under no obligation to update such materials. Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

Our liability

The materials displayed on our website are provided without any guarantees, conditions or warranties as to their accuracy.

Linking to our website

If you wish to link to our home page please request permission in writing by emailing

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.

Links from our website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Your Privacy

Your privacy is important to us. Our Privacy Policy applies to all users and members of this website and sets out the basis upon which any personal information we collect from you  ( or that you provide to us ) will be processed by us.

Website Visitor Information

We gather information about all of our website visitors collectively and we use this information anonymously; aggregated with other users’ information, in order to protect your privacy, to compile reports and to help us improve our website.

We use Google Analytics to collect information about how visitors use our website. We may collect your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and measure the effectiveness of our advertising and promotional activity. We capture industry standard information such as browser type, pages viewed, entry and exit points and visit duration solely for the purposes of analysis. The aggregate logged information is not linked to any personally identifiable information.


Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. By using this website it is assumed that you consent to cookies being used. For more information about cookies visit

Specific Information


In some instances; such as when you contact us to enquire about Aide Online services,  we may require specific information about you, such as your name, your company, your position, your e-mail address and/or physical location. This information will be used to answer your enquiry effectively and to provide you with the information that you have requested from us.

You have the right to ask us not to process your personal information for marketing purposes. We will only contact you for marketing purposes if you have opted in to receive such communications.


If you send us an email we may retain your email address and its contents. Your email address is always confidential and used solely for the purposes of supplying the information you have opted to receive and doing business with us. We will never sell or lease our email membership database to any third party unless compelled to do so by law.

Data Protection

We cannot guarantee that the information you send us over the internet is secure however we will take all reasonable steps to protect the information we hold. Backups of electronic data are taken regularly, with strong SSL encryption used to protect all content. Under the General Data Protection Regulation we will only hold personal identifiable information for the maximum retention periods:

  • Job Applications and unsuccessful Expert candidates : 6 months
  • Marketing enquiries and emails : 6 months
  • Financial records : 7 years

Access to Information held by us

You have a right to access the information that we hold about you. To obtain a copy you should email us at We may charge a reasonable fee for this service.

Privacy Policy Changes

If we decide to change our Privacy Policy for the website, we will post those changes on our website so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our Privacy Policy, please email us at

Updated: December 2018